" Thank you for all of the information. Training was a pleasure and I now feel more comfortable with WhatsUp. Should I run into issues, I will be in contact. Thanks again for your time and all of your help..."
Chris, SwapDrive
WhatsUp Training Syllabus
what am I going to learn at whatsup gold training
Intelek’s WhatsUp Gold v.12 Training and Training Manual offers real world, hands-on examples of successful network monitoring and network management techniques. You will gain a practical understanding of WhatsUp Gold v.12 and the critical role it plays in managing your IT network.
This step-by-step training course will help you learn tips and tricks to make your job easier, make your co-workers jealous and make you indispensable to your organization.
whatsup training course syllabus
WhatsUp Gold v.12 Software Overview
What Has Changed From Earlier Versions? – We cover previous versions of WhatsUp Professional and WhatsUp Gold
Typical Uses of WhatsUp Gold v.12 – How is WhatsUp Gold v.12 being used in other IT environments?
Course Goals – We will cover the goals for the course
Student Goals – We will also discuss the attendee goals as well
WhatsUp Terms and Methods - We discuss the operation of WhatsUp on a basic level
Terminology – Overview of the terminology used in WhatsUp and network monitoring
Networking Protocols – Overview of the methods of computer communications, as they apply to WhatsUp Gold v.12
Module 1: Planning
System requirements – What are the Ipswitch recommended
system requirements?
System recommendations – The Intelek recommendations for a
smooth install.
Installation – A quick overview of the application install.
Planning – Planning steps to insure a smooth install.
Including; Accessibility, Device Inventory, Custom Devices, Credentials Manager,
Contact Information/Methods
Application Configuration – We will discuss the main
application configuration here.
Program Menu Items – The other things that are included when
you install WhatsUp Gold.
Module 2: Discovery
WhatsUp Gold Discovery Wizard –
Same as the New Install Wizard, allows for bulk discovery.
Add New Devices, Draging and droping Custom Device, plus an indepth run thru Recurring discovery with Active
Discovery (Set up regular scans of your network for new devices and monitors)
Module 3: Mapping/Devices
WhatsUp Gold Views; Groups, Dynamic Groups, Device View, Map
View and the Map Drawing/Layout Tools
Dependencies, Acknowledgement mode and what it all means
Device Properties in detail
Module 4: Monitors
Active Monitors, Including; SNMP In Depth, WhatsUp Scripting
Overview, and WMI In depth
Passive Monitors
Performance Monitors
Module 5: Actions
We will cover % Variables and their usage, Actions, Action Policies and Recurring Actions
Module 6: Reports
Full Reports. We will cover: Device, Group, System, and Top
10 reports in depth.
Split Second Graphs
Workspaces, including the Home and Device workspace
Recurring Reports
Module 7: Web Interface
Overview of the interface, and how it is used.
Configuration of the web centric aspects of WhastUp Gold
Tools. We will examine and demonstrate the usage of the may tools included in the new web interface
Module 8: Maintenance & Performance
Maintenance, including; Overview, Database and Backup & Restore
Performance tuning, including the Layer Cake method
Training Syllabus 
